Customer Service

If you tried to use an Adobe trial in June and it expired after one day, see tech doc kb403598 for details.

The fastest way to get help is by using the resources listed here.

Top Customer Service requests

Need help using a product?

Find answers to your questions about using products in Technical Support.

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Browse customer service topics

Find your answer from the categories below.

Online store purchases: Online store purchases; Download help; Online store returns; Backup for purchased downloads; More ›
Serial numbers: Serial numbers; Finding serial numbers; Replacement serial numbers; Serial number not accepted; More ›
Software trials: Software trials; Early expiration; Download help; Download trials; Serial numbers; More ›
Upgrades: Upgrades; Upgrade policy; More ›
Licensing: Licensing; End user license agreement; Player distribution; More ›
Training, seminars, and education: Training, seminars, and education; Training overview; Education purchases; Training materials; More ›

Activation support: Product activation center
Adobe Connect service plans: Adobe Connect service plans; Technical support entitlements; Account suspension; Need more seats in meetings; More ›
Installing software: Installing software; Studio installation; Installation on multiple machines; Serial number not accepted; More ›
Pop-up messages: Pop-up messages; Download Flash Player; Security warning; Link to restricted rccess; More ›
Policies: Policies; Return Policy; Upgrade Policy; Free Upgrade Policy; Transfer of License Policy; More ›
Replacement CD/manual: Replacement CD/manual; Replacement CD; Replacement manual; Printing documentation; More ›

Next Steps

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